Privacy policy

Privacy Policy

At Dekartly , we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b) Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, updates, or support
  • Improve our website, products, and user experience
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and enhance security

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic and performance
  • Provide personalized content and advertisements

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our store effectively, including:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics tools (e.g., website traffic analysis)
  • Marketing and advertising platforms

These third parties only access your information as necessary to perform their functions and are obligated to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updates to your information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: